Reference

How lucky97online Handles Your Personal Information

This Privacy Policy tells you exactly what data we collect when you open an account, make a deposit via JazzCash, Easypaisa or Raast, and use our lobby — and what we do with it.

Account data collected at registrationPayment details protected in transitJazzCash, Easypaisa, Raast wallet dataYour right to request data accessContact us to update or delete records

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DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply SSL encryption across every page where your account data or payment details travel — from the moment you enter your mobile number at registration through to each JazzCash or Easypaisa deposit confirmation. Our data handling follows the principle of collecting only what is necessary for account operation, payment processing, and fraud prevention.

Encryption in Transit

SSL encryption covers all data moving between your device and our servers, including Raast and Easypaisa payment references and your login credentials.

Cookie Use

We use session cookies to keep you logged in across the lobby, cashier and account wallet pages. You can manage cookie preferences through your browser settings.

Data Retention

Account records are kept while your account is active and for a defined period after closure, in line with our data obligations. Inactive accounts are reviewed on a rolling basis.

Your Access Rights

You can request a copy of the personal data we hold, ask us to correct inaccurate records, or ask for deletion. Reach our team via live chat or the in-account Help tab.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you have a question about how we use your information, want to correct something on your account, or need to request that we delete your data, our support team is the right first stop. You can reach us by live chat, email, or through the in-account help section — whichever is most convenient from your mobile.

What We Collect and Why We Use It

lucky97online Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account, we collect your name, mobile number, and email address. If you fund your wallet through JazzCash, Easypaisa or Raast, we record the transaction reference and amount so we can match deposits to your account and process withdrawals accurately. We do not

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store your full mobile wallet PIN or bank credentials — those stay inside your own payment app. We also collect device data such as your browser type and IP address, which helps us detect unusual login activity and keep your account secure. Cookies track your session
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state so you stay logged in while you move between the lobby, your account wallet, and the cashier. We do not sell your personal data to third parties. Data shared with payment processors is limited to what those processors need to complete your transaction. We retain
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account records for as long as your account is active and for a period afterward as required by our data obligations. You can ask us to review, correct or delete your data at any time by reaching our support team. Availability of this service depends on
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local law and the eligible regions we operate in.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on lucky97online

These are the questions we hear most often about how we handle account and payment data. If yours is not covered here, the support team can help directly through live chat or the in-account Help tab.

We collect your name, mobile number and email at registration. No additional documents are required at that stage unless account verification is triggered later.

No. Your wallet PIN stays inside the JazzCash or Easypaisa app. We only receive a transaction reference and amount to match the deposit to your account.

Yes. Submit a data access request through the in-account Help tab or via live chat. Include your registered mobile number so we can locate your record quickly.

We do not sell your data. We share only the minimum information payment processors need to complete a Raast, JazzCash or Easypaisa transaction on your behalf.

We retain records for a defined period after account closure, as required by our data obligations. You can ask our support team for the specific retention period that applies to your account.

Send a deletion request through live chat or by email to our support address in the Help section. We will confirm receipt and advise on any data we are required to retain.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoCrash HotSpin Applucky97online App

How lucky97online Handles Your Personal Information

How We Protect and Manage Your Information

Encryption in Transit

Cookie Use

Data Retention

Your Access Rights

How to Contact Us About Your Data

Common Questions About Your Privacy on lucky97online

01 What personal data does lucky97online collect when I register?

02 Do you store my JazzCash or Easypaisa PIN?

03 Can I request a copy of all the data you hold about me?

04 Does lucky97online share my data with third parties?

05 How long do you keep my account data after I close my account?

06 How do I ask lucky97online to delete my personal information?

Privacy Policy

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